Firmware Error Codes

During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted, The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised Firmware.

Error Code	Description	Explanation / Fix
E-AC	Incorrect Application CRC-32	Version Incompatibility, See Note 1
E-Ad	Invalid Address	HDF File has been incorrectly produced
E-Ao	Invalid Offset Address For Upload	HDF File has been incorrectly produced
E-AS	Incorrect Application Size	Incorrect / Corrupted HDF
E-bC	Incorrect Header Block (CRC-16)	Software Damaged, Retry or Replace
E-dC	Incorrect Data Block (CRC-16)	Software Damaged, Retry or Replace
E-bF	Invalid HDF Version	Incorrect Version, See Note 1
E-Et	EEPROM Program Time Out	EEPROM Memory Fault, Retry or Replace STB
E-FE	Failed Compare After Flash Write	Flash Memory Fault, Retry or Replace STB
E-Fn	Invalid Flash Devise	Flash Memory Fault, Retry or Replace STB
E-Ft	Flash Program Time Out	Flash Memory Fault, Retry or Replace STB
E-HC	Incorrect Header Block (CRC-16)	Software Damaged, Retry or Replace
E-HF	Invalid HDF Format	HDF File has been incorrectly produced
E-HW	Hardware Error	Retry after a Set to Factory Default
E-Hn	Invalid HDF Version	Incorrect Version, See Note 1
E-Id	Invalid System ID	Incorrect Version, See Note 1
E-It	EEPROM Program Time Out	EEPROM Memory Fault, Retry or Replace STB
E-OS	Incorrect Operating System	Retry after a Set to Factory Default
E-ut	UART RX/TX Time Out	Communications problem See Note 2

NOTES

1) Incorrect Version

This may be displayed for many reasons they include :-

• Unexpected system parameters on your Humax unit due to testing of Beta software or incorrect factory settings, Expect to find:- Loader Version = a7.30 for the HDR and L7.27 for the HD or later, System ID = 80BC.7E00 for the HDR and 806c.7000 for the HD, MAC address (first 6 digits) = 000378, DCD321 or 08EB74.
• Corrupted HDF File
• Bad communication to USB device

2) Communications problem

This error message appears to apply only to software downloaded from a P.C. to the Humax via an RS232 COM. port (not available on HDR FOX T2 or HD FOX T2), Details for info. only, are as follows :-

• Ensure software is in the correct (uncompressed) format
• Ensure you are using the correct Download Tool
• Reduce Com. port baud rate and retry
• power cycle the unit
• Reset the P.C. and retry