Difference between revisions of "Firmware Error Codes"
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| − | + | During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted,The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised Firmare. | |
| + | |||
{| border="1" | {| border="1" | ||
|- | |- | ||
| − | ! width="100"|Error | + | ! width="100"|Error Code Displayed |
! width="200"|Description | ! width="200"|Description | ||
! width="350"|Explanation / Fix | ! width="350"|Explanation / Fix | ||
| Line 25: | Line 26: | ||
| E-AC | | E-AC | ||
| Incorrect Application CRC-32 | | Incorrect Application CRC-32 | ||
| − | | Version Incompatability | + | | Version Incompatability, See Note 1 |
|- | |- | ||
| E-ut | | E-ut | ||
| Line 72: | Line 73: | ||
'''1) Incorrect Version''' | '''1) Incorrect Version''' | ||
| − | This may be displayed for | + | This may be displayed for many reasons they include :- |
| + | |||
| + | * Unexpected system perameters on your Humax unit due to testing of Beta software or incorrect factory settings, Expect to find:- Loader Version = a7.30 or later System ID = 80BC.7E00 MAC address (first 6 digits) = 000378 or DCD321 | ||
* Corrupted HDF File | * Corrupted HDF File | ||
* Bad communication to USB device | * Bad communication to USB device | ||
| − | |||
'''2) Communications problem''' | '''2) Communications problem''' | ||
| − | This error message appears to apply only to software downloaded from a P.C. to the Humax via an RS232 COM. port (not available on HDR | + | This error message appears to apply only to software downloaded from a P.C. to the Humax via an RS232 COM. port (not available on HDR FOX |
| − | T2 or HD | + | T2 or HD FOX T2), Details for info. only, are as follows :- |
| + | |||
| + | *Ensure sotware is in the correct (uncompressed) format | ||
| + | *Ensure you are using the correct Download Tool | ||
| + | *Reduce Com. port baud rate and retry | ||
| + | *power cycle the unit | ||
| + | *Reset the P.C. and retry | ||
Revision as of 17:07, 13 November 2011
During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted,The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised Firmare.
| Error Code Displayed | Description | Explanation / Fix |
|---|---|---|
| E-HC/bC | Incorrect Header Block (CRC-16) | Software Damaged, Retry or Replace |
| E-dC | Incorrect Data Block (CRC-16) | Software Damaged, Retry or Replace |
| E-Hn/bF | Invalid HDF Version | Incorrect Version, See Note 1 |
| E-Id | Invalid System ID | Incorrect Version, See Note 1 |
| E-AC | Incorrect Application CRC-32 | Version Incompatability, See Note 1 |
| E-ut | UART RX/TX Time Out | Communications problem (Via Com port) See Note 2 |
| E-Ad | Invalid Address | HDF File has been incorrectly produced |
| E-Ao | Invalid Offset Address For Upload | HDF File has been incorrectly produced |
| E-Ft | Flash Program Time Out | Flash Memory Fault, Retry or Replace STB |
| E-It/Et | EEPROM Program Time Out | EEPROM Memory Fault, Retry or Replace STB |
| E-FE | Failed Compare After Flash Write | Flash Memory Fault, Retry or Replace STB |
| E-HF | Invalid HDF Format | HDF File has been incorrectly produced |
| E-Fn | Invalid Flash Devise | Flash Memory Fault, Retry or Replace STB |
| E-AS | Incorrect Application Size | Incorrect / Corrupted HDF |
| E-OS | Incorrect Operating System | Retry after a Set to Factory Default |
NOTES
1) Incorrect Version
This may be displayed for many reasons they include :-
- Unexpected system perameters on your Humax unit due to testing of Beta software or incorrect factory settings, Expect to find:- Loader Version = a7.30 or later System ID = 80BC.7E00 MAC address (first 6 digits) = 000378 or DCD321
- Corrupted HDF File
- Bad communication to USB device
2) Communications problem
This error message appears to apply only to software downloaded from a P.C. to the Humax via an RS232 COM. port (not available on HDR FOX T2 or HD FOX T2), Details for info. only, are as follows :-
- Ensure sotware is in the correct (uncompressed) format
- Ensure you are using the correct Download Tool
- Reduce Com. port baud rate and retry
- power cycle the unit
- Reset the P.C. and retry
