Difference between revisions of "Firmware Error Codes"
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| − | During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted,The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised | + | During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted, The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised Firmware. |
| − | + | [[File:blank2.jpg|50px|right]] | |
| + | [[File:error-e-hc.png|200px|thumb|right]] | ||
{| border="1" | {| border="1" | ||
|- | |- | ||
| − | ! width=" | + | ! width="60"|Error Code |
! width="200"|Description | ! width="200"|Description | ||
| − | ! width=" | + | ! width="280"|Explanation / Fix |
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|- | |- | ||
| E-AC | | E-AC | ||
| Incorrect Application CRC-32 | | Incorrect Application CRC-32 | ||
| − | | Version | + | | Version Incompatibility, See Note 1 |
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|- | |- | ||
| E-Ad | | E-Ad | ||
| Line 40: | Line 21: | ||
| HDF File has been incorrectly produced | | HDF File has been incorrectly produced | ||
|- | |- | ||
| − | | E- | + | | E-AS |
| − | | | + | | Incorrect Application Size |
| − | | | + | | Incorrect / Corrupted HDF |
| + | |- | ||
| + | | E-bC | ||
| + | | Incorrect Header Block (CRC-16) | ||
| + | | Software Damaged, Retry or Replace | ||
| + | |- | ||
| + | | E-dC | ||
| + | | Incorrect Data Block (CRC-16) | ||
| + | | Software Damaged, Retry or Replace | ||
| + | |- | ||
| + | | E-bF | ||
| + | | Invalid HDF Version | ||
| + | | Incorrect Version, See Note 1 | ||
|- | |- | ||
| − | | E- | + | | E-Et |
| EEPROM Program Time Out | | EEPROM Program Time Out | ||
| EEPROM Memory Fault, Retry or Replace STB | | EEPROM Memory Fault, Retry or Replace STB | ||
| Line 51: | Line 44: | ||
| Failed Compare After Flash Write | | Failed Compare After Flash Write | ||
| Flash Memory Fault, Retry or Replace STB | | Flash Memory Fault, Retry or Replace STB | ||
| + | |- | ||
| + | | E-Fn | ||
| + | | Invalid Flash Devise | ||
| + | | Flash Memory Fault, Retry or Replace STB | ||
| + | |- | ||
| + | | E-Ft | ||
| + | | Flash Program Time Out | ||
| + | | Flash Memory Fault, Retry or Replace STB | ||
| + | |- | ||
| + | | E-HC | ||
| + | | Incorrect Header Block (CRC-16) | ||
| + | | Software Damaged, Retry or Replace | ||
|- | |- | ||
| E-HF | | E-HF | ||
| Line 56: | Line 61: | ||
| HDF File has been incorrectly produced | | HDF File has been incorrectly produced | ||
|- | |- | ||
| − | | E- | + | | E-HW |
| − | | Invalid | + | | Hardware Error |
| − | | | + | | Retry after a Set to Factory Default |
| + | |- | ||
| + | | E-Hn | ||
| + | | Invalid HDF Version | ||
| + | | Incorrect Version, See Note 1 | ||
| + | |- | ||
| + | | E-Id | ||
| + | | Invalid System ID | ||
| + | | Incorrect Version, See Note 1 | ||
|- | |- | ||
| − | | E- | + | | E-It |
| − | | | + | | EEPROM Program Time Out |
| − | | | + | | EEPROM Memory Fault, Retry or Replace STB |
|- | |- | ||
| E-OS | | E-OS | ||
| Incorrect Operating System | | Incorrect Operating System | ||
| Retry after a Set to Factory Default | | Retry after a Set to Factory Default | ||
| + | |- | ||
| + | | E-ut | ||
| + | | UART RX/TX Time Out | ||
| + | | Communications problem See Note 2 | ||
|} | |} | ||
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This may be displayed for many reasons they include :- | This may be displayed for many reasons they include :- | ||
| − | * Unexpected system | + | * Unexpected system parameters on your Humax unit due to testing of Beta software or incorrect factory settings, Expect to find:- Loader Version = a7.30 for the HDR and L7.27 for the HD or later, System ID = 80BC.7E00 for the HDR and 806c.7000 for the HD, MAC address (first 6 digits) = 000378, DCD321 or 08EB74. |
* Corrupted HDF File | * Corrupted HDF File | ||
* Bad communication to USB device | * Bad communication to USB device | ||
| Line 84: | Line 101: | ||
T2 or HD FOX T2), Details for info. only, are as follows :- | T2 or HD FOX T2), Details for info. only, are as follows :- | ||
| − | *Ensure | + | *Ensure software is in the correct (uncompressed) format |
*Ensure you are using the correct Download Tool | *Ensure you are using the correct Download Tool | ||
*Reduce Com. port baud rate and retry | *Reduce Com. port baud rate and retry | ||
*power cycle the unit | *power cycle the unit | ||
*Reset the P.C. and retry | *Reset the P.C. and retry | ||
Latest revision as of 19:17, 11 February 2015
During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted, The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised Firmware.
| Error Code | Description | Explanation / Fix |
|---|---|---|
| E-AC | Incorrect Application CRC-32 | Version Incompatibility, See Note 1 |
| E-Ad | Invalid Address | HDF File has been incorrectly produced |
| E-Ao | Invalid Offset Address For Upload | HDF File has been incorrectly produced |
| E-AS | Incorrect Application Size | Incorrect / Corrupted HDF |
| E-bC | Incorrect Header Block (CRC-16) | Software Damaged, Retry or Replace |
| E-dC | Incorrect Data Block (CRC-16) | Software Damaged, Retry or Replace |
| E-bF | Invalid HDF Version | Incorrect Version, See Note 1 |
| E-Et | EEPROM Program Time Out | EEPROM Memory Fault, Retry or Replace STB |
| E-FE | Failed Compare After Flash Write | Flash Memory Fault, Retry or Replace STB |
| E-Fn | Invalid Flash Devise | Flash Memory Fault, Retry or Replace STB |
| E-Ft | Flash Program Time Out | Flash Memory Fault, Retry or Replace STB |
| E-HC | Incorrect Header Block (CRC-16) | Software Damaged, Retry or Replace |
| E-HF | Invalid HDF Format | HDF File has been incorrectly produced |
| E-HW | Hardware Error | Retry after a Set to Factory Default |
| E-Hn | Invalid HDF Version | Incorrect Version, See Note 1 |
| E-Id | Invalid System ID | Incorrect Version, See Note 1 |
| E-It | EEPROM Program Time Out | EEPROM Memory Fault, Retry or Replace STB |
| E-OS | Incorrect Operating System | Retry after a Set to Factory Default |
| E-ut | UART RX/TX Time Out | Communications problem See Note 2 |
NOTES
1) Incorrect Version
This may be displayed for many reasons they include :-
- Unexpected system parameters on your Humax unit due to testing of Beta software or incorrect factory settings, Expect to find:- Loader Version = a7.30 for the HDR and L7.27 for the HD or later, System ID = 80BC.7E00 for the HDR and 806c.7000 for the HD, MAC address (first 6 digits) = 000378, DCD321 or 08EB74.
- Corrupted HDF File
- Bad communication to USB device
2) Communications problem
This error message appears to apply only to software downloaded from a P.C. to the Humax via an RS232 COM. port (not available on HDR FOX T2 or HD FOX T2), Details for info. only, are as follows :-
- Ensure software is in the correct (uncompressed) format
- Ensure you are using the correct Download Tool
- Reduce Com. port baud rate and retry
- power cycle the unit
- Reset the P.C. and retry
