Difference between revisions of "Firmware Error Codes"
Ezra pound (talk | contribs) |
Ezra pound (talk | contribs) |
||
| (12 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
| − | + | During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted, The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised Firmware. | |
| + | [[File:blank2.jpg|50px|right]] | ||
| + | [[File:error-e-hc.png|200px|thumb|right]] | ||
{| border="1" | {| border="1" | ||
|- | |- | ||
| − | ! width=" | + | ! width="60"|Error Code |
! width="200"|Description | ! width="200"|Description | ||
| − | ! width=" | + | ! width="280"|Explanation / Fix |
|- | |- | ||
| − | | E- | + | | E-AC |
| + | | Incorrect Application CRC-32 | ||
| + | | Version Incompatibility, See Note 1 | ||
| + | |- | ||
| + | | E-Ad | ||
| + | | Invalid Address | ||
| + | | HDF File has been incorrectly produced | ||
| + | |- | ||
| + | | E-Ao | ||
| + | | Invalid Offset Address For Upload | ||
| + | | HDF File has been incorrectly produced | ||
| + | |- | ||
| + | | E-AS | ||
| + | | Incorrect Application Size | ||
| + | | Incorrect / Corrupted HDF | ||
| + | |- | ||
| + | | E-bC | ||
| Incorrect Header Block (CRC-16) | | Incorrect Header Block (CRC-16) | ||
| Software Damaged, Retry or Replace | | Software Damaged, Retry or Replace | ||
| Line 15: | Line 33: | ||
| Software Damaged, Retry or Replace | | Software Damaged, Retry or Replace | ||
|- | |- | ||
| − | | E- | + | | E-bF |
| Invalid HDF Version | | Invalid HDF Version | ||
| Incorrect Version, See Note 1 | | Incorrect Version, See Note 1 | ||
|- | |- | ||
| − | | E- | + | | E-Et |
| − | | Invalid | + | | EEPROM Program Time Out |
| − | | | + | | EEPROM Memory Fault, Retry or Replace STB |
| + | |- | ||
| + | | E-FE | ||
| + | | Failed Compare After Flash Write | ||
| + | | Flash Memory Fault, Retry or Replace STB | ||
| + | |- | ||
| + | | E-Fn | ||
| + | | Invalid Flash Devise | ||
| + | | Flash Memory Fault, Retry or Replace STB | ||
|- | |- | ||
| − | | E- | + | | E-Ft |
| − | | | + | | Flash Program Time Out |
| − | | | + | | Flash Memory Fault, Retry or Replace STB |
|- | |- | ||
| − | | E- | + | | E-HC |
| − | | | + | | Incorrect Header Block (CRC-16) |
| − | | | + | | Software Damaged, Retry or Replace |
|- | |- | ||
| − | | E- | + | | E-HF |
| − | | Invalid | + | | Invalid HDF Format |
| HDF File has been incorrectly produced | | HDF File has been incorrectly produced | ||
|- | |- | ||
| − | | E- | + | | E-HW |
| − | | Invalid | + | | Hardware Error |
| − | | | + | | Retry after a Set to Factory Default |
| + | |- | ||
| + | | E-Hn | ||
| + | | Invalid HDF Version | ||
| + | | Incorrect Version, See Note 1 | ||
|- | |- | ||
| − | | E- | + | | E-Id |
| − | | | + | | Invalid System ID |
| − | | | + | | Incorrect Version, See Note 1 |
|- | |- | ||
| − | | E-It | + | | E-It |
| EEPROM Program Time Out | | EEPROM Program Time Out | ||
| − | | EEPROM Memory Fault, Retry or Replace | + | | EEPROM Memory Fault, Retry or Replace STB |
| + | |- | ||
| + | | E-OS | ||
| + | | Incorrect Operating System | ||
| + | | Retry after a Set to Factory Default | ||
| + | |- | ||
| + | | E-ut | ||
| + | | UART RX/TX Time Out | ||
| + | | Communications problem See Note 2 | ||
|} | |} | ||
| + | |||
| + | '''NOTES''' | ||
| + | |||
| + | '''1) Incorrect Version''' | ||
| + | |||
| + | This may be displayed for many reasons they include :- | ||
| + | |||
| + | * Unexpected system parameters on your Humax unit due to testing of Beta software or incorrect factory settings, Expect to find:- Loader Version = a7.30 for the HDR and L7.27 for the HD or later, System ID = 80BC.7E00 for the HDR and 806c.7000 for the HD, MAC address (first 6 digits) = 000378, DCD321 or 08EB74. | ||
| + | * Corrupted HDF File | ||
| + | * Bad communication to USB device | ||
| + | |||
| + | '''2) Communications problem''' | ||
| + | |||
| + | This error message appears to apply only to software downloaded from a P.C. to the Humax via an RS232 COM. port (not available on HDR FOX | ||
| + | T2 or HD FOX T2), Details for info. only, are as follows :- | ||
| + | |||
| + | *Ensure software is in the correct (uncompressed) format | ||
| + | *Ensure you are using the correct Download Tool | ||
| + | *Reduce Com. port baud rate and retry | ||
| + | *power cycle the unit | ||
| + | *Reset the P.C. and retry | ||
Latest revision as of 19:17, 11 February 2015
During a software update, where an HDF file on USB stick is presented to a HUMAX unit, The progress of the update is monitored until completion, If an error is detected a code will be displayed on the front panel and the process will be halted, The same codes will be displayed for both Original and Customised firmware, As this is not a function of the Customised Firmware.
| Error Code | Description | Explanation / Fix |
|---|---|---|
| E-AC | Incorrect Application CRC-32 | Version Incompatibility, See Note 1 |
| E-Ad | Invalid Address | HDF File has been incorrectly produced |
| E-Ao | Invalid Offset Address For Upload | HDF File has been incorrectly produced |
| E-AS | Incorrect Application Size | Incorrect / Corrupted HDF |
| E-bC | Incorrect Header Block (CRC-16) | Software Damaged, Retry or Replace |
| E-dC | Incorrect Data Block (CRC-16) | Software Damaged, Retry or Replace |
| E-bF | Invalid HDF Version | Incorrect Version, See Note 1 |
| E-Et | EEPROM Program Time Out | EEPROM Memory Fault, Retry or Replace STB |
| E-FE | Failed Compare After Flash Write | Flash Memory Fault, Retry or Replace STB |
| E-Fn | Invalid Flash Devise | Flash Memory Fault, Retry or Replace STB |
| E-Ft | Flash Program Time Out | Flash Memory Fault, Retry or Replace STB |
| E-HC | Incorrect Header Block (CRC-16) | Software Damaged, Retry or Replace |
| E-HF | Invalid HDF Format | HDF File has been incorrectly produced |
| E-HW | Hardware Error | Retry after a Set to Factory Default |
| E-Hn | Invalid HDF Version | Incorrect Version, See Note 1 |
| E-Id | Invalid System ID | Incorrect Version, See Note 1 |
| E-It | EEPROM Program Time Out | EEPROM Memory Fault, Retry or Replace STB |
| E-OS | Incorrect Operating System | Retry after a Set to Factory Default |
| E-ut | UART RX/TX Time Out | Communications problem See Note 2 |
NOTES
1) Incorrect Version
This may be displayed for many reasons they include :-
- Unexpected system parameters on your Humax unit due to testing of Beta software or incorrect factory settings, Expect to find:- Loader Version = a7.30 for the HDR and L7.27 for the HD or later, System ID = 80BC.7E00 for the HDR and 806c.7000 for the HD, MAC address (first 6 digits) = 000378, DCD321 or 08EB74.
- Corrupted HDF File
- Bad communication to USB device
2) Communications problem
This error message appears to apply only to software downloaded from a P.C. to the Humax via an RS232 COM. port (not available on HDR FOX T2 or HD FOX T2), Details for info. only, are as follows :-
- Ensure software is in the correct (uncompressed) format
- Ensure you are using the correct Download Tool
- Reduce Com. port baud rate and retry
- power cycle the unit
- Reset the P.C. and retry
